Totally Tan strives to always offer our customers 5-star customer service. If you are not completely satisfied with your experience, please let us know so we can work towards resolving any issues by contacting us.
The Mystic Tan™ booth is a private, full-body, self-contained unit, with a DHA tanning process that utilizes MagneTan™ technology. Its revolutionary process allows the booth to apply a uniform amount of tanning solution to your entire body in just seconds. When the tanning process is finished, the client simply steps out of the booth, towels-off any excess mist, dresses, and exits. The result is a uniform, natural-looking cocoa bronz tan in less than five minutes.
What is MagneTan Technology?
MagneTan™ technology is a patented process that uses the human body's own magnetic properties to attract our proprietary cocoa bronze solution to all exposed skin. When our special solution passes through the booths nozzles, the particles of solution are polarized, taking on the characteristics of tiny magnets. These particles adhere evenly to the skin to create a smooth, natural-looking cocoa bronz tan.
Will it turn me orange?
No, not at all! In the past, most self-tanners were creams and lotions applied by hand. That meant inconsistent coverage. Excessive amounts applied in a single application can give an orange glow to the skin. Not enough lotion left unattractive streaks. Hand-held spray-on applicators tend to run and can also cause streaking. The MagneTan™ technology used to apply our proprietary cocoa bronz solution assures that all areas of the body get a uniform coating of the solution in the exact quantity required to produce a cocoa bronz tan.
What should I wear in the tanning booth?
Most people do not wear anything. The room is completely private and you will receive the best all-over tan with no tan lines. However, if you do wear a bathing suit, underwear or anything else please, be aware that whatever you wear may be stained. The bronzer we use for your initial color is water-soluble and should wash out of anything you wear, but the DHA applied may cause permanent stains on any clothing you wear inside the booth.
Will I be wet when I step out of the Mystic Tan booth?
The mist applied in the Mystic Tan™ tanning booth is very fine. By the time you step out of the booth most of the mist will have dried, but there may still be a few moist areas. You may see small droplets clinging to the body hair on your arms or legs. This remaining moisture can be removed quite easily by toweling dry. Do not worry about wiping off the solution with the towel. Toweling does not streak the tan, and any solution that comes off on the towel was excess and will not affect your tan. Just towel off the same way you do when you take a shower. Be sure you have toweled all moist areas before dressing.
How long do I have to wait after a tanning session before I can shower?
We recommend that you wait a minimum of 4 hours after tanning to give the DHA enough time to fully set. If you shower earlier, you may diminish the intensity of the tan. When you do shower the initial tan created by the water-soluble bronzer will wash off, but the DHA will remain and create your long term tan.
What happens if the sunless solution gets in my eyes?
There is nothing in the mist that will harm your eyes.
Should I cover my hair while tanning in the Mystic Tan tanning booth?
Many clients wear disposable shower caps, provided by Totally Tan, to keep the mist from getting in their hair. Other clients tan without covering their hair. The solution will not penetrate the hair follicles.
Has anyone had an allergic reaction to the sunless tanning solution?
The components in our sunless tanning solution have been proven to be safe for use on the skin. If you have had previous allergic reactions to self tanning lotions or cosmetics you may want to do a "patch test" by putting a small amount of the sunless solution on a small area of the skin to test for possible reactions.
Do I need to hold my breath during the tanning session?
We recommend that you do hold your breath during the actual misting process, which lasts 12 to 18 seconds. We make this recommendation because most individuals prefer not to breathe in the mist, even though there is nothing in it that would cause any harm if you did breathe it in.
Will the components of the sunless solution make my skin have an unpleasant smell?
The DHA reacting to proteins in your skin can leave a slight starchy smell. But our Totally Tan solution has a pleasant raspberry almond fragrance which makes it barely noticeable if at all, and is usually not noticeable to others around you.
Are there ways to enhance the sunless tan results?
Yes, by keeping your skin moisturized prior to tanning will help the skin absorb the sunless tanning solution. Using a moisturizer frequently will help the tan last longer. You should apply moisturizer but not until after your first shower. Do not apply moisturizer during the hours between your Mystic Tan session and your first shower.
Can I go swimming after tanning in the Mystic Tan booth?
Yes, but for the best results avoid chemically treated swimming pools and spas for 24 hours. Swimming in chlorinated water at any time can bleach the sunless tan and possibly cause streaking.
How many sunless tanning sessions do I need to achieve the color I want?
You will be noticeable tanner after one session, but it may take additional sessions to achieve your desired color. Once you reach the color you desire you should be able to maintain it by tanning once or twice a week.
If I tan in the Mystic Tan tanning booth, can I also tan in tanning beds and in the sun?
Yes. There is nothing in our sunless solution that would prevent you from tanning in tanning beds or the sun. In fact, a number of customers have found that tanning with UV rays and then our sunless solution actually gives them a better overall tan. If you do plan to use a tanning bed and the Mystic Tan booth in the same day we recommend that you tan in the tanning bed first. Remember however, that the sunless solution does not give you any protection from UV rays.
Because of my fair skin and have never been able to tan before. Will the Mystic Tan tanning booth give me a tan?
Yes. The Mystic Tan™ tanning booth was designed specifically for individuals who can't or don't want to tan conventionally.
Can I use the Mystic Tan booth if I am pregnant?
We recommend consulting with your doctor before proceeding with a Mystic Tan tanning session.
